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Cloud Portal ? Operational
Mobile App ? Operational
Mobile App Sync ? Operational
REST API ? Operational
Customer Portal ? Operational
Website ? Operational
Support Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Cloud Portal average response time
Fetching
Mobile Apps Sync average response time
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REST API average response time
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Customer Portal average response time
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Website average response time
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Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - Issue has been resolved.
Oct 14, 11:56 CDT
Monitoring - QBO has provided a fix and it has been implemented onto ServiceBridge. Now tax information populates on ServiceBridge accounts. Please log out and log back into your account. We will be monitoring the situation, please let us know if you are still experiencing issues.
Oct 14, 10:44 CDT
Identified - We have identified that there is an issue with the QBO Tax API. The information being synced to ServiceBridge is being provided incorrectly from QBO. We are currently working with QBO to resolve this.
Oct 14, 09:53 CDT
Investigating - We are currently investigating into the an issue where Work Orders and Invoices do not have taxes generated on it.
Oct 14, 08:51 CDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.