All Systems Operational

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Cloud Portal ? Operational
Mobile App ? Operational
Mobile App Sync ? Operational
REST API ? Operational
Customer Portal ? Operational
Website ? Operational
Support Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Cloud Portal average response time
Fetching
Mobile Apps sync average response time
Fetching
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022

No incidents reported.

Aug 8, 2022
Resolved - This incident has been resolved.
Aug 8, 12:59 CDT
Update - We are continuing to monitor for any further issues.
Aug 8, 12:59 CDT
Monitoring - A fix has been implemented and we will be monitoring the issue. Please contact support if you are still unable to log in.
Aug 8, 11:59 CDT
Update - We are continuing to work on a fix for this issue.
Aug 8, 11:58 CDT
Update - We are continuing to work on a fix for this issue.
Aug 8, 11:34 CDT
Update - The issue has been identified and our team is working towards a fix. Currently, we have emailed all effected customers with a temporary link to regain access to their accounts. If you have not received this email, please reach out to our support.
Aug 8, 11:04 CDT
Identified - The issue has been identified and our team is working towards a fix. We will provide an update as soon as we get more information.
Aug 8, 09:46 CDT
Investigating - FSM web application and FSM mobile applications users will not be able to login due to SSO service outage. Our team is investigating issue to get system back to working state.
Aug 8, 02:50 CDT
Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.