All Systems Operational

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Cloud Portal   ? Operational
Mobile App   ? Operational
Mobile App Sync   ? Operational
REST API   ? Operational
Customer Portal   ? Operational
Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Cloud Portal average response time
Fetching
Mobile Apps Sync average response time
Fetching
REST API average response time
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Customer Portal average response time
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Website average response time
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Past Incidents
Jul 20, 2018

No incidents reported today.

Jul 19, 2018
Resolved - The issue with displaying Photos on Jobs has been resolved.
Jul 19, 08:28 CDT
Identified - We are currently experiencing issues with displaying Photos on Jobs. Our engineering team is currently working to repair this issue, and will provide updates on resolution as they become available. Please check this page regularly for updates.
Jul 19, 08:06 CDT
Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018
Resolved - This incident has been resolved
Jul 7, 00:35 CDT
Monitoring - A fix has been implemented for all issues and we are monitoring the results.
Jul 6, 15:56 CDT
Identified - The team has found the email issue and released a fix. Some customers are still experiencing issues with links including a prefix, i.e. "pg-". For impacted customers, as a workaround please remove the prefix and the links will work. We will have another update as soon as all issues are resolved.
Jul 6, 15:21 CDT
Investigating - We have implemented a fix however some customers are still experiencing issues. All systems indicate that emails are being sent. We are investigating further. Stay tuned.
Jul 6, 14:29 CDT
Jul 6, 2018
Resolved - The team has identified and fixed the issue. All systems are operational. All emails that were in queue have now been sent.
Jul 6, 13:15 CDT
Investigating - It appears that some emails for work orders and custom forms are not being sent from the mobile app. This is impacting customers that use ServiceCEO. We are currently investigating this issue.
Jul 6, 09:24 CDT