All performance of the system should now be back to normal. If you are still having issues, please notify you support team.
Posted Oct 20, 2025 - 16:23 CDT
Monitoring
System Status: We’re currently experiencing degraded performance across reporting features, the web app, and mobile sync. This is due to a technical fault with an upstream provider. Our team is actively monitoring the situation and working with the provider to restore normal service. Updates will be shared as they become available.
Posted Oct 20, 2025 - 09:43 CDT
This incident affected: Cloud Portal, Mobile App, REST API, Customer Portal, and Support Services.